What DriveTime Customers Are Saying About Its Online Approval Process
As exciting as car shopping can be, it turns out to be quite stressful too. There are financing terms to figure out, questions about credit, and the uncertainty of what will happen once it’s time to visit a dealership. For someone who simply needs a next car, financing a used vehicle can come with more questions than answers, especially for shoppers with not-so-perfect credit scores.
A dealership that handles the car and the financing in one place sounds refreshingly simple. Add a real online approval that won’t hurt your credit score before you ever set foot on the lot, and it sounds almost too good to be true.
So We Looked at Some Reviews…
DriveTime holds a 4.5 out of 5 stars on Trustpilot, based on more than 29,000 customer ratings*. A few themes come up again and again in DriveTime’s customer feedback: speed, transparency, and a distinct no-pressure environment.
“No pressure. Just genuine and authentic assistance.”
– Nastassia W.
“Went for a test drive and 15 minutes later I owned my car.”
– Seth.
“I went up there with no expectations of leaving with a car. I ended up leaving with not only just a car that looks good but a car that runs good and is dependable. Low mileage, all the bells and whistles as well.”
– Sarah.
“I loved how they reserved the car beforehand and was ready and prepped for an easy purchasing experience.”
– Jayla B.
How to Get A Real Approval Online, With No Initial Impact to Your Credit Score
DriveTime’s online application takes about 2 minutes and uses a soft credit pull, so there’s no impact to your credit score during the online approval process.
Shoppers can see a real approval decision online along with personalized financing terms – including down payment, vehicle price, and monthly payment – for every eligible vehicle. A hard credit pull happens only when someone decides to move forward with an in-store purchase.
Why Purchase from DriveTime?
Every purchase includes a free AutoCheck vehicle history report, along with a 5-day return policy and a 30-day/1,500-mile limited warranty – plus the chance to inspect and test-drive the vehicle before committing to anything.
With thousands of used vehicles and additional inventory arriving daily across 146 locations in 30 states, the experience stays consistent no matter which dealership a customer visits.
Here’s Why Our Editors Approve…
DriveTime isn’t designed around just one type of customer. Financing options are available across all credit backgrounds, with personalized terms based on individual circumstances, rather than just a cutoff score. That can make the process more approachable for shoppers who aren’t sure what financing options might be available to them.
To Recap…
Financing a used vehicle doesn’t have to mean crossing your fingers and hoping for the best.
DriveTime’s real online approval process gives shoppers the opportunity to understand their personalized financing terms ahead of time, while its customer protections and online-to-dealership experience are designed to take guesswork out of one of the more stressful purchases people make.
For anyone looking for a used vehicle and wanting to know more about their financing options before visiting a dealership, DriveTime’s online approval process is worth exploring.
Ready to Find Your Next Car?
*Trustpilot metrics accurate as of September 2026.